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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Purpose

The primary purpose of this position is to provide services to customers. Responsible for providing and assisting with the needs from Customers and Branch Manager.

Essential Job Functions Duties and Responsibilities

Service Professional Functions

• Conduct and record work or treatments provided to customers' homes or places of businesses.
• Inspect premises to identify infestation source and extent of damage to property, wall or roof porosity and access to infested locations.
• Recommend treatment and prevention methods for pest problems to customers. 
• Apply, mix, and work with pesticides in accordance with state and federal regulations. 
• Set mechanical traps or place poisonous past or bait in areas needed.
• Respond to requests from the Branch Manager (s); identify and locate appropriate personnel as needed.
• Provide daily customer pest concerns or issues with a professional and timely matter.
• Cut or bore openings in building or surrounding concrete, access infected areas, insert nozzle, and inject pesticide to impregnate ground. 
• Perform and maintain company vehicle inspections daily.
• Respond to appropriate agencies and branch manager as appropriate. Comply with the command/communication center in case of an emergency, disaster, or fire. 
• Greet customers, branch manager, and vendors in a courteous and professional manner. Process and record customer information as defined by the community. 
• Collect payments for services rendered.
• Identify security concerns and notify your Branch Manager. Effectively comply with company’s policies and procedures to service professionals.
• Attend and participate in service training programs to meet state and federal requirements.
• Effectively communicate via telephone ensuring that all service professional duties are completed accurately and delivered with high quality in a timely manner.

Required Knowledge, Skills and Abilities

Must possess the ability to make independent decisions, follow instructions and accept constructive criticism. Must be able to deal tactfully with Supervisor, customers, and the general public. Must be able to speak, write and understand English in a manner that is enough for effective communication with supervisor and customers. Knowledge of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 

Education and Experience

Prefer a high school diploma or related education.

Licensing/Certifications

A valid driver’s license.

Physical Requirements

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Individuals who pose a direct threat or significant risk to the health and safety of themselves or others in the workplace will not be considered qualified for employment if physical requirements cannot be eliminated or reduced by reasonable accommodation.

Essential functions are carried out in a variety of positions including standing and sitting. To meet company’s needs, all positions require the ability to move freely.

Equipment and Tools

List equipment and tools operated and the frequency of use:

(Those that cannot be delegated to a co-worker.)

Facility Vehicles: Yes Equipment: Personal communication devices, Pest equipment

                                                                    Personal Protective equipment

Tools: Maintenance tools Other: Pest chemicals

Additional Information

All employees are expected to create an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. Developing and maintaining a good working rapport with others is critical to the functioning of the company.

This position is expected to follow all company policies and procedures. These policies and procedures can be found in the employee handbook and with your manager. 

Continuous Improvement

Our expectation is that all employees will have a continuous focus on improving themselves. All employees are expected to attend, plan, conduct and schedule in-service training classes as appropriate to the position. In addition, participation in departmental studies and projects is expected.

Conclusion

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

To Apply Please Email Indeedrecruiting@goaptive.com