Director of Operations

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

We are looking for an experienced and results-driven Director of Operations to lead and optimize our company’s day-to-day operational activities. As a critical member of the operations team, you will be responsible for overseeing operational strategies, improving efficiency, and driving sustainable growth across all departments. The ideal candidate will have a strong background in operational leadership, exceptional problem-solving skills, and the ability to manage complex projects while fostering a culture of collaboration and continuous improvement. If you're passionate about operational excellence and strategic execution, we'd love to hear from you. This role must live within a current service center on the East Coast. 

What we offer:

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match

• Paid holidays and paid time off

• Opportunity for advancement

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Oversee P&L for the Regions, ensuring that revenue goals are met by managing expenses, maximizing profits, and minimizing losses; conduct financial reviews with operations leaders monthly for transparency. 

• Coordinate with reports and make recommendations to senior management in order to grow market share, improve customer experience and drive growth. 

• Ensure that each location delivers value and excellence to the clients. 

• Build and develop organizational talent in order to support company growth and drive culture. 

• Partner closely and collaboratively with corporate functional leaders on all programs being introduced to the field. 

• Partner with peer Directors to ensure consistency between markets. 

• Prepare Quarterly Business Reviews that highlight strengths and opportunities within the division.   

• Attends staff meetings, department meetings, educational workshops, industry and trade meetings, and social functions. 

• Travel as needed throughout the division, spending dedicated time with their Regional Managers, Operations Managers, Regional Trainers and their teams within the Service Centers. 

• Must spend at least 3 full days with each Regional manager. quarter 

• Project a positive image of the organization to the employees, customers, industry and community.

Education:

• At least 10+ years’ experience in management and / or a bachelor's degree in business, marketing, finance, or related field.

Qualifications:

• 10+ years of experience in operations management, with at least 5 years in a leadership role.

• Proven track record of managing and optimizing business operations across multiple departments and locations. 

• Experience in strategic planning, budgeting, and forecasting

• Excellent communication skills, both written and verbal, with the ability to present complex information to diverse audiences.

• Strong understanding of financial management, including P&L oversight, budgeting, and cost control.

• Ability to thrive in a dynamic, rapidly changing environment. 

• Strong analytical and critical thinking skills, with the ability to identify problems and develop effective solutions.  

About Aptive Environmental:

Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine’s "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.